CIVE Learning ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our platform.
1. Information We Collect
Personal Information
We may collect the following types of personal information:
- Full name and registration number
- Email address and phone number
- Year of study and programme
- Account credentials (email and password)
- Progress data, quiz scores, and certificates earned
Automatically Collected Information
When you visit our site, we may automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent
- Referral sources and interaction data
2. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our services
- Authenticate users and manage accounts
- Track learning progress and issue certificates
- Send important notifications and updates
- Respond to inquiries and provide support
- Analyze usage trends and improve user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share data only in these limited cases:
- With service providers (hosting, email, analytics) under strict confidentiality
- With university authorities when required for academic verification
- To comply with legal processes or protect rights/safety
- In connection with business transfers (merger, acquisition, etc.)
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at info@civelearning.com.
6. Children's Privacy
Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@civelearning.com
- Phone/WhatsApp: +255 678 520 538
- Location: University of Dodoma, Tanzania